Data Analyst | Data Scientist
FTKA Co, a consultant company, helps businesses to be data-driven
Shiraz,Iran
Apr 2020 - Current
- Developed a new ETL system with Python and optimized SQL queries, resulting in a 20% decrease in the required time to infer insights.
- Implemented new models such as KNN and XGBoost for customer segmentation to increase 15% in customer retention
- Designed a graph-based model using python and NetworX library for recommendation system in an online platform amplify by 10% in users’ connection
- Enhanced conversion rate by 20% through A/B tested landing page for a better-performing conversion funnel using Python and BigQuery.
- Conceived an open-source analytical package for the stock and crypto market using Python and MongoDB, simple and easy to use for non-professionals.
IT business operations data analyst
Self-employed, helped small businesses and startups to use data as the main object in their process
Shiraz,Iran
May 2019 - Apr 2020
- Conducted a requirement analysis to replace software systems from local to web service, appearing in 20% reduction of the operation time for a clinic.
- Converted data into actionable insights by aggregating data and visualization using Power BI for a startup to track business KPIs occurring in 30% increase in user engagement
- Utilized SQL data warehousing program and power BI for data intelligence and analysis for an e-commerce website following in 40% decrease in stock space.
- Conducted business process analysis and identify critical issues, gaps, and needs for an established process center
- Develop action plans to mitigate risks in decision-making while increasing profitability by leveraging data science
Management information system manager
Almas-Shahr Retail Chain, a retail chain store with more than 10 branches
Shiraz,Iran
Nov 2017 - Apr 2019
- Established analytical tool via MSSQL and C# for monitoring 50+ system databases resulted in a 30% decrease in maintenance costs.
- Developed a system disaster recovery for the company's information systems up to 99% system availability.
- Directed a team with three members to develop analytical tools with SQL and PowerBI for the procurement department resulted in reduced erroneous purchases by 10%.
- Led a BPMS project to improve and consolidate process flow among the 10 branches and cut down paperwork by 50%
Sales Analyst
Form Feliz Fidar, Producing ICT products aiming for Iran and the Middle East markets
Tehran,Iran
Apr 2016 - Oct 2017
- Kept projects on schedule through analytical tools such as Excel and MSP that produced 10% shrinkage in the whole production process time.
- Analyzed factors contributing to poor sales rates and suggested discontinuing some of the products describing the production cost by 10%
- Performed market analysis and visualized the results for stockholders issuing new target market and a new profitable product.
Software developer
Freelancer
Shiraz,Iran
Jun 2015 - Apr 2016
- Developed software in C++ and MQL programming languages.
- Design and developed trading robot under Metatrader Platform.
- Developed back-end web software in PHP language.
Technical Sales Advisor
Freelancer
Shiraz,Iran
DEC 2009 - AUG 2011
- Helped to transition the business from phone-based sales to Internet-based sales.
- Helped to reduce the cost of.
IT Support Specialist
Yekta Afzar Shiraz
Shiraz,Iran
Mar 2005 - Dec 2009
- Provided technical assistance to customers.
- Identified and resolved hardware and software issues
- Analyzed hardware and software to determine when it was more cost-effective to upgrade.