Data Analyst | Data Scientist
                
                  
                    FTKA Co, a consultant company, helps businesses to be data-driven 
                  
                    Shiraz,Iran
                  Apr 2020 - Current
                
                
                  - Developed a new ETL system with Python and optimized SQL queries, resulting in a 20% decrease in the required time to infer insights. 
 
                  -  Implemented new models such as KNN and XGBoost for customer segmentation to increase 15% in customer retention
 
                  - Designed a graph-based model using python and NetworX library for recommendation system in an online platform amplify by 10% in users’ connection
 
                  - Enhanced conversion rate by 20% through A/B tested landing page for a better-performing conversion funnel using Python and BigQuery.
 
                  -  Conceived an open-source analytical package for the stock and crypto market using Python and MongoDB, simple and easy to use for non-professionals.
 
                
                
               
              
                IT business operations data analyst
                
                  
                    Self-employed, helped small businesses and startups to use data as the main object in their process
                  
                    Shiraz,Iran
                  May 2019 - Apr 2020
                
                
                  - Conducted a requirement analysis to replace software systems from local to web service, appearing in 20% reduction of the operation time for a clinic.
 
                  - Converted data into actionable insights by aggregating data and visualization using Power BI for a startup to track business KPIs occurring in 30% increase in user engagement
 
                  - Utilized SQL data warehousing program and power BI for data intelligence and analysis for an e-commerce website following in 40% decrease in stock space. 
 
                  - Conducted business process analysis and identify critical issues, gaps, and needs for an established process center
 
                  - Develop action plans to mitigate risks in decision-making while increasing profitability by leveraging data science
 
                
                
               
              
                Management information system manager
                
                  
                    Almas-Shahr Retail Chain, a retail chain store with more than 10 branches 
                  
                    Shiraz,Iran
                  Nov 2017 - Apr 2019
                
                
                  - Established analytical tool via MSSQL and C# for monitoring 50+ system databases resulted in a 30% decrease in maintenance costs. 
 
                  - Developed a system disaster recovery for the company's information systems up to 99% system availability.
 
                  - Directed a team with three members to develop analytical tools with SQL and PowerBI for the procurement department resulted in reduced erroneous purchases by 10%.
 
                  -  Led a BPMS project to improve and consolidate process flow among the 10 branches and cut down paperwork by 50%
 
                
                
               
              
                Sales Analyst
                
                  
                    Form Feliz Fidar, Producing ICT products aiming for Iran and the Middle East markets
                  
                    Tehran,Iran
                  Apr 2016 - Oct 2017
                
                
                  - Kept projects on schedule through analytical tools such as Excel and MSP that produced 10% shrinkage in the whole production process time. 
 
                  - Analyzed factors contributing to poor sales rates and suggested discontinuing some of the products describing the production cost by 10%
 
                  - Performed market analysis and visualized the results for stockholders issuing new target market and a new profitable product.
 
                
                
               
              
                Software developer
                
                  
                    Freelancer 
                  
                    Shiraz,Iran
                  Jun 2015 - Apr 2016
                
                
                  - Developed software in C++ and MQL programming languages. 
 
                  - Design and developed trading robot under Metatrader Platform. 
 
                  - Developed back-end web software in PHP language. 
 
                
                
               
              
                Technical Sales Advisor
                
                  
                    Freelancer 
                  
                    Shiraz,Iran
                  DEC 2009 - AUG 2011
                
                
                  - Helped to transition the business from phone-based sales to Internet-based sales. 
 
                  - Helped to reduce the cost of. 
 
                
                
               
              
                IT Support Specialist
                
                  
                    Yekta Afzar Shiraz 
                  
                    Shiraz,Iran
                  Mar 2005 - Dec 2009
                
                
                  - Provided technical assistance to customers. 
 
                  - Identified and resolved hardware and software issues 
 
                  - Analyzed hardware and software to determine when it was more cost-effective to upgrade.